FAQs
We are fast at work creating music data. Our ongoing, painstaking efforts in providing you with precise research requires time and patience. Each project contains hundreds of thousands of data points that must be carefully entered and proofed. This leaves us little time to answer “What’s next?” and “When?”
For now, we can tell you that the 10th edition of “Top Country Singles” (1944-2025) will be printed in mid-2026! When we have an estimated publication date, it will be announced on this site; and, if you’ve subscribed to our emails, you’ll get the news first, including pre-publication discounts! Until then, please be patient – no calls, emails or contact messages asking what or when – so that we can stay focused.
Print-on-demand books are physical books printed one at a time, then shipped from the printing plant in Pennsylvania to the customer. Record Research titles available as print on demand were initially printed in bulk and available on this site, until they sold out. These titles have not returned to our warehouse which contains product available on this site. Print-on-demand books are available at https://recordresearch.directfrompublisher.com/. To order, you must create an account at the latter site, which is not linked to your account on www.recordresearch.com. Each print-on-demand book order enters a print queue for approximately five to seven week days (not including holidays). It then enters the shipping queue of two to three week days until it is sent.
Please be patient as delivery of print-on-demand orders is longer than delivery of orders from our warehouse.
The main section of “Top Pop Singles” is an artist-by-artist, alphabetical, listing of the recordings that made Billboard’s popular music charts during the rock era. Each artist’s listing is arranged chronologically. The main section of the “Pop Annual” is a year-by-year, chronological, listing of the recordings that made Billboard’s popular music charts during the rock era. Each year’s list of recordings is ranked by highest peak position, from #1 to #100.
If a book was ordered from this site by mistake, prior approval is required to return. Submit return request through Contact tab.
Conditions for return are as follows:
- item is returned in pristine shape
- customer pays return shipping cost
- upon book’s return to Record Research, a credit will be issued for the price paid for the book less a 20% re-stocking fee
- shipping/handling cost is not refundable
Print-on-demand books are not returnable.
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We have paused sales on our eBooks.
If you have purchased an Online eBook or PDF eBook:
- You will find it under “My account” then “eLibrary” at https://recordresearch.directfrompublisher.com/.
- Online eBooks are immediately available by clicking on “Read now.”
- PDF eBooks are downloaded on to your device (up to six authorized devices allowed). Your PDF eBook is linked to your Adobe account as Adobe Digital Editions (ADE) is needed to read your PDF eBook. If redownloading your PDF eBook, make sure you have ADE authorized on your device (NOT Adobe Reader) and that your ADE is aligned to your Adobe account (username and password) implemented when you initially purchased your Record Research PDF eBook. If not, you will receive an error when attempting to redownload. In that case, please contact [email protected] and inform us of the exact error, so we can reset your eBook.